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    Candlewood Suites Detroit-Ann Arbor

    Extended Stay Hotel in Ann Arbor, MI Impresses Guests.

    The Candlewood Suites® Detroit - Ann Arbor is located near I-94, less than 3 miles from downtown Ann Arbor and the University of Michigan. Our hotel guests appreciate the easy 30-minute drive from Detroit Metro Airport (DTW), and the city of Detroit is less than an hour away. Enjoy our spacious suites featured with a full kitchen, cover lit bedding, and a flexible workspace. Come experience the better way to stay.

    Business travelers appreciate our close proximity to local businesses: The University of Michigan, Domino's World Headquarters, General Motors and the VA Hospital. Leisure travelers love our proximity to Lake Forest Golf Course and Briarwood Mall. This metro Detroit hotel’s location is just minutes from downtown Ann Arbor shopping, dining and entertainment. Don't miss the UM Museum of Art, Cobblestone Farm Museum and Nichols Arboretum.

    Our hotel in Ann Arbor is a beautiful place to visit, and we want you to feel at home here. Our hotel features a 24-hour Candlewood Gym, an onsite convenience store (Candlewood Cupboard), Lending Library and Lending Locker. Book your stay today!

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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Detroit-Ann Arbor
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.4

    based on 174 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    174reviews

    • 5 Stars
      110
    • 4 Stars
      40
    • 3 Stars
      11
    • 2 Stars
      9
    • 1 Stars
      4

    Very Average experience

    By

    June 27, 2015

    platinumelite

    We are Platinum members of IHG. Hotel was average. Hotel staff never made us aware of Platinum goodies which other Candlewood hotels gave us. We were not given any special attention even though we have been long associated with IHG. Also on last day of check out there was a big confusion since we wanted a late checkout since we were living in hotel for nearly 5 months ( it take a little time when we live longer). There might have been miscommunication although we were not given any polite replies due to late checkout instead we were charged additional day price due to late check out. Overall point being there can be miscommunication but still hospitality is the key in hotel industry which was not there even though we are Platinum members.
    We were very disappointed with rude attitude of particular members of hotel staff. Our expectation was that we will be given consideration hoping that we stayed for so many months in this hotel and gave business and on top of that we were Platinum members. Least we expect is some points which could have been given to us just as a goodwill gesture.. although nothing.. .

    Posted byHotelStaff
    June 29, 2015
    Thank you for taking the time to share your experience of our hotel. We apologize that you feel that we did not meet your expectations in acknowledging your Platinum status during your stay. I am happy that we were able to offer you over 8,000 additional points in addition to you IHG Reward points that you earned during your stay via the vouchers that we gave to you because of your status, I am sorry you did not feel that was sufficient. We wish you well!
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    IT MEET ALL OUR NEEDS

    By

    June 25, 2015

    platinumelite

    when traveling like we do , and the need for a full kitchen is great and a big money saver, by not having to pay restaurant prices 3 times a day and having the privilege of eating in is a great asset, being that the hotel is right next to available stores, this hotel is quiet and comfortable

    Posted byHotelStaff
    June 25, 2015
    Thank you so much for your great review! We look forward to seeing you again in the future!
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    Average Experience

    By

    June 23, 2015

    club

    The room was nice and comfortable, a little expensive the second night due to NASCAR.

    It took over ten minutes to check-in though due to one staff member scheduled at 5pm and that person needing to print out multiple invoices for a current guest that was questioning charges.

    Also, the guest laundry dryers were malfunctioning while we were there and no signs were posted that they were out of order. When mentioned to the front desk attendant that person seemed unsurprised and uninterested.

    Lastly, we could not get the AC to function properly. The wall one stated that controls would be overridden for energy efficiency, but that was resulting in a warm uncomfortable room. By using the settings on the unit itself, as directed by front desk staff, the living room was frigid in order to get the bedroom adequately cool. The unit was loud and kept us awake at times during the night.

    Posted byHotelStaff
    June 29, 2015
    Thank you for taking the time to review your stay, we are very sorry that we were not able to meet your expectations. We are in the process of getting a new dryer and apologize it will not be installed until after your stay. We are also sorry your check in took longer than expected. We hope that if ever in the area again, you will give us a second chance!
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    great stay while in Ann Arbor

    By

    June 22, 2015

    Had all the amenities I needed ; kitchen was a nice bonus. good location next to a whole foods so cooking and eating was real easy there.

    Posted byHotelStaff
    June 22, 2015
    Thank you so much for the nice review! We are glad you enjoyed your stay as well as the surrounding area. We hope to see you next time you are in town!
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