Rated 4.4 out of 5 by 36
Rated 3.0 out of 5.0 by cmason632000 Details
The choice was mine since it had an airport shuttle, although someone else booked it. Their was some miscommunication re: location of the shuttle by the Front Desk staff: they said to go to one spot and the shuttle was at another spot for a while. I waited about 20 minutes, then went back into the terminal and called again. Then, the shuttle appeared. The driver indicated they stay at another spot and he was a bit irritated that the Front Desk person told me to wait where I did.
This got fixed, so I was finally on my way. Check-in was fairly easy, so no complaints. Decor was average - nothing grand but not shabby, worn, or old. The television was unplugged, which made things a bit difficult. Don't know why it would have been and one would hope housekeeping would check this after every check-out.
The water is heavily-softened - why do hotels DO this? I slipped a number of times, and they don't have a tub mat either. I would prefer the water not be so heavily-softened.
Internet was fine. There is no complimentary breakfast, but they do have a small "Cupboard" to buy items. I waited until I got to the airport.
All-in-all, an okay stay, but if I had to stay again, I'll stay somewhere else.
July 12, 2014
Rated 5.0 out of 5.0 by Nebraska overnight
Check in was easy. The ability to have the shuttle take me to the airport and my car being valeted to the airport parking was very nice. That alone would bring me back.
July 8, 2014
Rated 5.0 out of 5.0 by MSBREE Excellent Service
My overall stay was most enjoyable and relaxing after a large day at work from 7 a.m. to 7 p.m., seven days a week. To come back to the hotel was very comforting knowing that I will be greated with a friendly smile, great attitude, very helpful and the patio area was truly great.
The staff was very professional and friendly. Everyone attended to the needs of the guest which made the stay very enjoyable. C.J. was the best front desk attendant that I have encountered during all my travels. She made you feel a part of the Candlewood family.
June 30, 2014