Rated 4.5 out of 5 by 12
Rated 5.0 out of 5.0 by Dog Lover Excellent Value, Excellent Staff, Excellent Stay
We arrived on Christmas Day 2013 and, after a long drive, greatly appreciated being able to check in early. My wife, 11 year old son,,and 2 10 month old German Shepherd dogs were certainly ready to get off the road.
Let me start by saying we greatly appreciated a hotel pet policy that accepts larger pets. We paid a pet deposit of $75 which covered our entire stay and was far cheaper than placing the dogs in a kennel. Adjacent to the hotel is a large pet walking area which was taken advantage of at least twice a day.
Our room had two double beds and was large enough to accommodate us all without feeling squeezed in. The room had a full size refrigerator, two burner stove, microwave, dishwasher, plates/bowls, and utensils. Just down the hall (first floor) was a laundry area with 3 washers and 4 dryers all available at no charge. We used them without any problems. We had a mior problem with a clogged sink drain on our first night, reported it, and it was fixed promptly the next day. Our room was clean at check in and we had no other problems,
The hotel has a small area containing convenience items for purchase (sodas, chips, some frozen/fresh foods, etc). Walmart, K-Mart and other convenience stores are also nearby.
The fitness area and pool areas were clean and well kept up, As far as nearby eating establishments, Logan's Roadhouse is right next door and Chilis, Applebees, IHOP, Quznos, and Dunkin Donuts are all within easy walking distance without having to cross any highways or streets.
The staff was excellent. Although the hotel is rated 2.5 stars, we received 5 star service, I did not get his name, but the person working the day shift reservations desk did a lot to make sure our stay was enjoyable. The front desk also has a selection of movie dvds at no charge for viewing in your room.
All in all this was an excellent stay, We will be back and highly recommend this hotel to other travelers
January 3, 2014
Rated 5.0 out of 5.0 by Bobbette I'm so glad your facility had tub/shower. I'm a bathtub person, my husband is a shower person..l
Everything about Candlewood, (Sumter, S. C. ) was perfect. Even our cat was happy. As long as my son is based at Shaw AFB,we will always stay Candlewood Suites.
December 3, 2013
Rated 4.0 out of 5.0 by Hodag 2 of 5
rented 5 rooms - 2 fine............2 dirty forcing my late arrivals to move to another hotel..........................
November 24, 2013