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    Candlewood Suites Merrillville

    Located just a few minutes from the shores of Lake Michigan, the Candlewood Suites hotel in Merrillville, IN is located in a beautiful city with plenty to do and see. Whether you are relocating or on an extended business stay, the Candlewood Suites Merrillville Hotel is the place to consider home.

    Business travelers will find several corporate offices within a short distance of our extended stay hotel in Merrillville. US Steel and Purdue Research Park are both within 15 miles of our accommodations. Merrillville also has several major retail centers on the US 30 corridor.

    While lodging in Merrillville, you can enjoy the convenience of our close proximity to several of the area's most popular attractions. Deep River Water Park and Westfield Southlake Shopping Mall are both just a few miles away. The downtown Chicago, area and several casinos are within 45 miles of our Merrillville accommodations.

    At our Merrillville extended stay hotel, we put the amenities where they really count. Every apartment style suite has a fully equipped kitchen that includes dishes and appliances. Guests can also enjoy our complimentary laundry facilities. Other amenities include a Business Center and a Health and Fitness Center. Book your stay with us today and enjoy excellent rooms and rates at our hotel in Merrillville, IN.

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet

    Relax and stay in the know

    Highlights

    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites Merrillville
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    80%
    Recommend This Property

    Overall Experience

    4.1

    based on 422 reviews
    80%
    Recommend This Property

    Ratings Breakdown

    422reviews

    • 5 Stars
      232
    • 4 Stars
      84
    • 3 Stars
      38
    • 2 Stars
      35
    • 1 Stars
      33

    Hotel Stay

    By

    November 27, 2019

    Everything at this location was fine. The staff were great.

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    Great Costumer service!!

    By

    November 12, 2019

    club

    I was charged for the extra room that I told the IHG member I did not need. Now I'm trying to get this back placed on my card

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    Cannot Trust Housekeeping

    By

    November 08, 2019

    club

    I was welcomed as an IHG Rewards member but my special request for the floor I requested was not honored. Some of the front desk agents wore their name badges and some did not which lacked consistency and professionalism. I did like that the hotel policies were prominently posted at the front desk and in the rooms, including its Green Policy where towels and bed linens are not replaced every day unless more frequency is requested. Other pluses are the location of the hotel is near every kind of store and restaurant imaginable along Hwy 30 and parking is free. You can check out kitchen cookware including large crockpots, board games and other items usable for an extended stay. There are barbecue grills for guests outside on the backyard patio but the front desk agent on duty didn't know where the grill utensils were.

    I was annoyed that my request for a third floor room was not honored even though the hotel was not full. When we got to our second floor room, the TV was running which surprised me because the hotel has a green conservation policy that asks guests to turn off all electronics when leaving the room. Our room was pretty clean except for the few pieces of Chex cereal on one of the desk chairs and below on the floor. The bed in our studio suite was not situated in the middle of the wall so one side was almost against one wall. For that reason, I would not recommend a studio suite for two people. Also there was no "Do Not Disturb" magnet in our room so I had to go down to the front desk to get one and put outside our door. While at the front desk, I mentioned the running TV to the front desk agent who explained that was how housekeeping made sure your TV was working. I think the housekeeper was watching TV while eating Chex cereal for breakfast. The full refrigerator with icemaker was a nice touch until the plumbing that runs the water pipe from the wall to the ice maker has to make some type of loud adjustment every several hours which woke us up at 4 a.m.

    None of the above hiccups would have kept me from returning to this CS but I will tell you what did. At about 5:20 PM and while we were taking an afternoon nap, we woke up to loud knocks from someone announcing "Housekeeping". I got up, looked through the peephole and saw a black woman with red or orange streaked hair or wig in the hotel uniform so I yelled through the door and told her we were not checking out until the next day. She apologized and said the front desk did not tell her that. I found her to be suspicious because: (1) Even if she thought we were checking out that day, it was after 5pm and checkout is at noon. What hotel waits until 5 hours AFTER checkout time to see if a room needs cleaning?; (2) We did not request housekeeping; and (3) The 'Do Not Disturb' placard was clearly posted on our door where she could see it. Her behavior disturbed me because it reminded me of when I was a past victim of a hotel room burglary (not this hotel) where hotel employees would first check to see if guests were out for the day and would then burglarize the room if it were empty. I was so upset I got up and went downstairs to complain to front desk agent Jackion. Jackion looked up the list of rooms that requested housekeeping for the day and confirmed my room number was NOT on it. As a result she did not try to provide a believable reason for this housekeeper's actions, but told me the woman I described was the supervisor of the housekeepers, all of which was even more disturbing news. Jackion promised to forward my complaint to the hotel manager who was not on duty that night. I do not know if she did or not but it does not matter because I am not returning to that hotel and would not recommend it to others.

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    Great service

    By

    November 04, 2019

    platinumelite

    Quiet clean great service good price for the room

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