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    Candlewood Suites New Bern

    Come Home to Hotel's Suites in New Bern, NC

    Those seeking hotels in New Bern, NC for business or leisure opt for the city's premier extended stay facility, the Candlewood Suites® Hotel New Bern, NC. This hotel's all-suite accommodations offer a comfortable home base along US Highway 17, just moments from Hwy 70 and 55, and within less than an hour of Jacksonville and Greenville, NC.

    An affordable alternative to a corporate apartment, this hotel boasts all the resources needed for a productive trip. Free wired and wireless Internet access enables easy communication, and a Business Center makes copy, fax and print services readily available. Patrons also appreciate an easy commute to nearby BSH Home Appliances, Moen and MCAS Cherry Point Base, and the New Bern Riverfront Convention Center is only five miles from the hotel's location.

    New Bern, NC offers the hotel's guests plenty of entertainment. Tryon Palace Historic Sites & Gardens, built in the late 1700s as the first permanent capital of the Colony of North Carolina, is three miles from the hotel. Also a must is the historic downtown, which features shopping, dining and attractions like the Birthplace of Pepsi-Cola.

    No matter what your temporary housing needs are, this hotel is a great choice. Patrons enjoy flexibility thanks to 24-hour amenities like free laundry services and a Fitness Center. Other perks include a free DVD library and guest grills. You can "Consider Us Home!"

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    • Outdoor Gazebo Grill
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites New Bern
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.6

    based on 142 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    142reviews

    • 5 Stars
      106
    • 4 Stars
      25
    • 3 Stars
      6
    • 2 Stars
      2
    • 1 Stars
      3

    Meets Expectations

    By

    August 24, 2016

    platinumelite

    If you have stayed at a Candlewood Suites then you know what their concept is. They met that concept and in fact this location was the nicest/ most modern Candlewood I have stayed in.

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    Will return to this hotel

    By

    August 10, 2016

    My husband and I had to quickly make arrangement for an unexpected trip for a funeral and had never stayed in New Bern before. Amy took several calls from me and was very patient and informative. the entire staff was friendly and helpful. The only thing I would have preferred was a king size bed or two queens. But with the short notice of the arrangements, we were lucky to have such an excellent hotel available.

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    Beach Vacation

    By

    August 09, 2016

    We stayed in the hotel with family friends and per their recommendation. I was called about 30 minutes prior to arrival to be informed they did not have my room available but that I would be upgraded to a suite, which was awesome. It was further from the beach than I would have like but it was not too bad since we stayed at the beach all day. However, once in the hotel I didn't want to leave again. There is a mall nearby, a Walmart, lots of convenient stores and food chains but nothing that you won't see anywhere else. We were excited to go to Publix but it wasn't set to open for 11 days. The room itself was great. The room was clean, convenient, and comfortable. The only issue was the bathroom tub was a little high and it was hard to step out. There was only one roll of toilet paper in the room and a 3/4 quarter finished roll on the holder? The kitchen was clean. The only issue was the burners began to smoke when we first used them. They offered DVDs for borrowing but our DVD player did not work. The thing that bothered me the most was the tv in the king bedroom did not work! The sound was in and out and the picture kept freezing. After all day at the beach I wanted to lay in bed and watch tv and I could not, it was frustrating, this was following a call to the front desk with instructions to unplug and plug back in. After that didn't work I just gave up. Customer service is huge for me. When we first checked in the reception person was curt and by my standards rude. She didn't greet me, other than can I help you, take my information and what was the purpose of my visit. I am not sure if she was dealing with something that happened prior or trying to transition to the 3pm check in issues but it was offputting for me as a guest. I saw her later in the evening to get the movie after waiting for 10 minutes for someone to come to the desk. Her attitude was better and she asked how was my room, however, the earlier incident had already rubbed me the wrong way. That is why I gave low score for staff. Other than that the stay was pleasant, I would stay again if I couldn't find something closer to the beach or if I was in this area.

    Posted byCustomerCare
    August 22, 2016
    Dear MeMe2013, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay at our hotel and we appreciate your compliments regarding our clean and comfortable rooms. On the other had, we are sorry for the check-in service you received and the shortfalls you have encountered with regards our bathroom and TV. We appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon. We value you as our IHG Rewards Club Platinum Elite member. Sincerely, Krysllin G. Case Manager IHGService
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    Last minute bereavement stay

    By

    August 03, 2016

    I had to find a hotel at the last minute, as I was traveling from California to New Bern for a family members funeral. The staff was very accommodating and gave me a slightly reduced rate. It also was nice that they honored that rate for my cousin and my brother too when they needed a place to stay too.
    The pantry was nice. I got in late and was hungry so I was able to grab a can of soup to hold me over for the night. I enjoyed the gym too. The rooms were clean and the bed was very comfortable. Nice tv with choice of many channels. Also, it was convenient to have a refrigerator. I walked to the nearby Walmart and got a few things to eat so it was nice to be able to have a quick bite to eat in my room. A money saver and more relaxing too.
    I traveled as a single woman in an area I am not familiar with so I felt extra safe when the hotel lobby was locked at night and a night staff member was present with lobby lights on too. I would highly recommend this hotel and will stay here again when I return with my husband and children.

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